VoIP System Features

INFONETICS offers an award-winning, open-platform, software-based VoIP (Voice Over Internet Protocol) phone system that works with popular IP Phones and SIP trunks whether on-premise or in the cloud. Simple, affordable and flexible, VoIP eliminates the cost and management headaches of outdated, traditional phone systems or the limitations of shared cloud PBXs.

Each system comes standard with the features you want, and need — without having to pay extra for add-ons or expansion modules.



  • Call Logging
  • Call Forward on Busy or No Answer
  • Call Routing by DID
  • Auto Attendant / Digital Receptionist
  • Voicemail/ Music on Hold
  • Central Phonebook
  • Call Transfer
  • MWI – Message Waiting Indicator
  • Ring Extension & Mobile simultaneously
  • Automatic Pickup on Busy
  • Supports SIP Trunks/ Gateways
  • Sennheiser Headset Integration
  • Extensive Codec Support (G711, G722, GSM, Speex, ILBC)
  • G729 Codec Support
  • Busy Lamp Field (BLF)
  • Call Reporting
  • Call Parking / Pickup
  • Intercom/ Paging
  • Custom SMTP Server
  • Custom FQDN

Management and Scalability

  • Web-based Management Console
  • Automated Provisioning of Devices
  • Real Time Web-based System Status
  • Integrated Web Server
  • Easy Backup and Restore
  • SBC to Configure Remote Extensions
  • VMware / Hyper V / KVM Compatibility
  • Scheduled Backup

Unified Communications

  • See the Presence of Your Colleagues
  • Receive Voice Mail via Email
  • Advanced Forwarding Rules
  • Setting Up Conference Calls
  • Click2Call Extension
  • Receive Faxes via Email as PDF
  • Integrated Fax Server

IP Phone Management

  • Automatic Plug & Play Phone Provisioning
  • Manage IP Phones Network Wide from Console
  • Restart Phones Remotely
  • Update & Manage Firmware Network Wide
  • Supports Popular SIP Phones


  • Android Client
  • iOS Client
  • Windows Client
  • Mac Client
  • Web Client
  • Manage the client from within the Console
  • Includes Tunnel technology to Avoid NAT Problems

Application Integration

  • Office 365 (address book only)
  • Microsoft Outlook

Call Center

  • Call Recordings Search
  • Call Recordings Management
  • Call Queuing
  • Call Recording

Web Conferencing

  • Plugin Free – WebRTC
  • One-click conference
  • Meeting Recording
  • Remote Control / Assistance
  • Screen Sharing
  • Unlimited Users
  • Participants Included


To find out more about the VoIP system, and how it can help your business, contact an INFONETICS consultant today at 1.614.875.2006 or sales@infontx.com.