For some time now INFONETICS has been targeting outbound calls that we commonly refer to as Customer of the Day (COTD) calls. These calls are a chance for us to touch base with customers to whom we have not spoken in a while, follow up on issues we might have …

Found recently in the president's email inbox.... Once again - thank you so much for anticipating our needs and coming to the rescue! It does not get any better than this. Thank you. - Dee Wyatt, ETOX And, another.... Dear Jim and David, Great Job!!! I know that you always …

Dustin G. Frea: Assembly/Repair Technician INFONETICS is pleased to announce the promotion of Dustin G. Frea to lead Assembly/Repair Technician. Dustin successfully graduated from Bishop Ready High School this past June, much to the amazement and surprise of his parents. (Just kidding, they knew it was going to happen.) Dustin …

Obviously, the big news of the last nine months was the rollout of our new line of Linux servers. These speed demons propelled performance of our system well beyond the 100 user point, into what truly is the domain of "enterprise" systems. And just as easily, this system scales down …

Jeff Roope, long-time Marketing Specialist for INFONETICS, recently tried his hand at management of another kind. The opportunity to coach a local high school girls golf team was too good to pass up. Creative scheduling at INFONETICS allowed Jeff to flex his schedule, so he could “scratch his itch”. Here, …

INFONETICS has been fortunate over almost two decades of existence to serve customers in just about every state in the Union, but New Mexico had always eluded us. There was no real rhyme or reason for why we didn't have a customer there — we just didn't. However, some months …

I know, this edition of the INFONETICS Update newsletter has been a long time in coming. We took a six month sabbatical from publishing so that we could focus our resources on some enormous projects underway here in the R&D labs at INFONETICS. Since our last newsletter in February, we've …

The Internet has been long touted for its E-Commerce capabilities. Some even predicted the complete migration of customers purchasing from in-store, phone and fax to on-line in just a few short years. This view of the world has proven far too optimistic and unreasonable. There's no doubt E-Commerce will grow …

This month, INFONETICS will present an exciting new concept in conjunction the Gases and Welding Distributors Association (GAWDA, formerly NWSA). Monday, February 10th at 11:00am, EST, we will host a Webinar, live from our Dallas INFOGROUP users group meeting. Our major focus will be Virtual Private Networking (VPN). To participate, …

Webster's defines an "entrepreneur" as a person that organizes, operates, and assumes the risk for a business venture. Jim Daves defines it as a person that finally got tired of pushing a pencil and punching a calculator and decided it was time to do something else. Twenty-two years ago Jim …